Recovery coaching is distinct from support coordination or support work. Like support coordinators, recovery coaches are well-versed in the NDIS and its price guide, foster community connections, and assist in achieving NDIS goals. Moreover, they can aid with NDIS reviews, establishing supports, problem-solving, and handling unexpected situations.

However, what sets recovery coaches apart is their role as recovery practitioners. They possess specialized knowledge, skills, and experience in supporting individuals with psychosocial disability and mental illness. Their focus is on empowering people to lead fulfilling lives, transcending the limitations of their diagnosis.

Individuals with NDIS plans have the choice to work with coaches who have either learned experience or lived experience. Coaches with lived experience are commonly known as peer coaches. These are individuals who openly acknowledge and utilize their personal journey of mental illness and recovery as part of their work.

Professional Peers serve as powerful role models of hope and demonstrate that successful recovery is possible. They can walk alongside people and offer unique expertise when setting recovery goals. Their approach is rooted in the principles of peer work practice, which provides guidance on how to effectively and safely draw on their own experiences to foster hope, encourage self-management, and support others on their recovery journey.